Miri InfoTech is launching a product HelpDEZk, an open source software solution which is embedded pre-configured tool with LAMP and ready-to-launch AMI on Amazon EC2 that contains HelpDEZk, Apache, MySQL, Linux, and PHP (LAMP). HelpDEZk is a powerful software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk has three access profiles ie: User, Operator and Admin. It is developed in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the java scripts, JQUERY is used.
MIRI HelpDEZk Support